Terms of service
TERMS OF SERVICE
Terms of Service
Welcome to Vireo.
These Terms of Service govern your use of the Vireo website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms.
1. Our Store
Vireo operates an online store offering haircare and personal-care products.
Throughout these Terms, the words “Vireo,” “we,” “us,” and “our” refer to the Vireo online store and its operator.
2. Products
We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information displayed on our website are accurate.
However, colors and appearance may vary depending on your device or screen.
Product information provided by Vireo is intended for general informational purposes and should not be considered medical advice.
3. Haircare Products
Vireo products are intended for cosmetic and personal-care use.
Individual results may vary depending on factors including hair type, scalp condition, routine, and individual circumstances.
Vireo does not guarantee a specific hair-growth, hair-loss, or other personal result unless expressly stated and supported by applicable product information.
If you experience irritation or an adverse reaction, discontinue use and seek appropriate professional advice.
4. Orders
When you place an order through our website, you are submitting a request to purchase the products selected in your cart.
After placing an order, you may receive an order confirmation.
An order confirmation does not necessarily mean that Vireo has accepted the order in every circumstance.
We reserve the right to cancel or refuse an order where permitted by applicable law, including in cases involving suspected fraud, unauthorized transactions, technical errors, inventory issues, or pricing errors.
If an order is cancelled after payment has been received, the amount paid for the cancelled order will be refunded.
5. Pricing
All prices are displayed in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, and availability may change at any time.
Any applicable taxes and shipping charges will be displayed during checkout as applicable.
6. Payments
Payments are processed through secure third-party payment providers.
Vireo does not generally store complete payment card information.
By submitting payment information, you confirm that you are authorized to use the payment method provided.
7. Promotions
Promotional offers may be subject to additional terms and conditions.
Unless otherwise stated, promotional codes cannot be combined with other offers.
Vireo reserves the right to correct errors or discontinue promotions where permitted by law.
8. Intellectual Property
All content appearing on the Vireo website, including the Vireo name, logo, photographs, graphics, designs, text, product descriptions, and other materials, is owned by or licensed to Vireo unless otherwise stated.
You may not reproduce, distribute, modify, copy, or commercially exploit our content without prior written permission.
9. Prohibited Use
You agree not to use our website:
- For unlawful purposes
- To violate applicable laws or regulations
- To attempt to gain unauthorized access to our systems
- To interfere with the operation of the website
- To engage in fraudulent activity
- To collect information from other users without authorization
10. Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, analytics providers, advertising platforms, and other service providers.
Your use of certain third-party services may also be subject to their own terms and policies.
11. Disclaimer
To the maximum extent permitted by applicable law, the Vireo website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, or error-free.
Nothing in these Terms excludes rights or protections that cannot legally be excluded.
12. Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will become effective when published on our website, unless otherwise required by applicable law.
13. Contact
If you have questions about these Terms of Service, your order, or our products, please contact Vireo through the contact form available on our website.